Bark Park Sdn Bhd recognises the importance of and its obligation to treat your personal data with respect. This Privacy Policy describes the privacy practices of Bark Park Sdn Bhd.

Personal Data

We take the protection of your private data very seriously and adhere to relevant data protection legislation. Personal data is collected only to the extent necessary. In no case will the data be sold or made available to third parties other than for the provision of goods and services offered by Bark Park Sdn Bhd. This privacy statement will inform you as to how your data is handled.

“Personal Data” are data that identify you as an individual or relate to an identifiable individual.

At touchpoints throughout your guest journey, we collect Personal Data in accordance with law, such as:

• Contact information: name, gender, postal address, telephone number, email address.
• Payment information: credit and debit card number or other payment data.
• Financial information in limited circumstances.
• Date and place of birth.
• Nationality, passport, visa or other government-issued identification data.
• Important dates, such as birthdays, anniversaries and special occasions.
• Interactions including prior guest visits, goods and services purchased, and special service and amenity requests.
• Social media account ID, profile photo and other data publicly available.

In more limited circumstances, we also may collect:

• Data about allergies, disabilities and medical conditions in order to meet any special requirements.
• Guest preferences and personalised data (“Personal Preferences”), such as your interests, activities, hobbies, food and beverage choices, services and amenities of which you advise us or which we learn about during your visit.
• If you submit any Personal Data about other people to us or our Service Providers, such as making a reservation for another individual, you represent that you have the authority to do so and you permit us to use the data to fulfil your request for our Services.

sensitive data

BP will only request Sensitive Personal Data to safeguard a guest’s or its own interests. Examples are a guest’s health when using the Spa, disabilities to allow appropriate provision of care and services, allergy information that the hotel should be made aware of, or identity information required for legal purposes or to prevent fraud

how we collect personal data

We collect Personal Data in a variety of ways:

• Online Services: we collect Personal Data when you use our online services to make a reservation or purchase goods and services, to communicate with us, to post to our social media pages, to sign up for our newsletter(s) or participate